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Sarah Fowler, UPI Customer Service Lead

Sarah Fowler

Customer Service Lead
(855) UPI-4100
x 260

Corporate Headquarters & Facility

UPI’s corporate headquarters is located in Somerset, New Jersey on nine acres of company owned property. Our main facility is a 120,000 sq. ft. modern building that includes both office and warehouse operations.

The office portion is approximately 15,000 sq. with the remaining 105,000 sq. ft comprised of warehouse, white rooms, bulk filling rooms, and laboratory space. Our warehouse is 28 ft. clear in height, temperature and humidity controlled and fully racked to provide the most efficient and safe use of space. We utilize state of the art material handling equipment including wire guided turret trucks and order pickers, reach trucks, and various electric and propane forklifts. Our warehouse is cross-docked with 18 bay doors to allow our staff to handle large volumes of inbound and outbound truck traffic without any loading delays. The entire facility is monitored 24/7 by a high definition video surveillance system.

We continually make improvements to our facility to create as “green” an environmental footprint as possible. Our next project involves utilizing solar panels to reduce our reliance on the electrical power grid. We hope to have this project complete by 2016.

“We Deliver Quality, in spec and on time!”

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Other Services

In-House Analytical Lab

UPI’s lab ensures all ingredients meet top industry standards, exceeding specifications for each shipment. Contact the Q/C team for product queries or formulation help.

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White Room Repackaging

UPI offers custom-sized packaging under cGMP and ISO 9001 standards, ideal for trial batches, reducing excess inventory and associated costs.

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Quality Control

UPI's Quality Control Team ensures all products and procedures consistently meet industry-leading standards across every step of the supply chain.

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Regulatory Affairs

UPI's Regulatory Affairs team manages compliance with FDA, EPA, OSHA, and DEA, ensuring all products meet regulatory standards.

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Customer Service

A dedicated team provides proactive customer service, with a 24/7 online portal for managing orders and account details.

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North American Sales & Distribution Network

With seven warehouses across North America, UPI guarantees delivery within 24-48 hours, ensuring product availability in your region.

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Contract Warehousing & Logistics

UPI offers reliable, cost-effective third-party storage and logistics solutions tailored to business needs, ensuring smooth operations.

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Customer Incentive Programs

UPI provides custom purchasing options that optimize costs and streamline supply chains, helping improve bottom-line performance.

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Global Sourcing

UPI’s global partnerships offer access to leading producers of natural ingredients, combining innovation and technical expertise.

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Contract Liquid Filling

UPI offers FDA-registered, Kosher-certified liquid filling services for pails, drums, and totes, meeting your contract filling needs.

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