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Sarah Fowler, UPI Customer Service Lead

Sarah Fowler

Customer Service Lead
(855) UPI-4100
x 260

Quality Control

The Quality Control Team within UPI strives to ensure that the overall quality of our product and procedures are maintained to our best-in-class industry standards. UPI is a registered FDA facility and as such, we follow strict regulations and adherence to current Good Manufacturing Practices (cGMP), which enable us to cons

“We Deliver Quality, in spec and on time!”

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Other Services

In-House Analytical Lab

UPI’s lab ensures all ingredients meet top industry standards, exceeding specifications for each shipment. Contact the Q/C team for product queries or formulation help.

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White Room Repackaging

UPI offers custom-sized packaging under cGMP and ISO 9001 standards, ideal for trial batches, reducing excess inventory and associated costs.

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Regulatory Affairs

UPI's Regulatory Affairs team manages compliance with FDA, EPA, OSHA, and DEA, ensuring all products meet regulatory standards.

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Customer Service

A dedicated team provides proactive customer service, with a 24/7 online portal for managing orders and account details.

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North American Sales & Distribution Network

With seven warehouses across North America, UPI guarantees delivery within 24-48 hours, ensuring product availability in your region.

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Corporate Headquarters & Facility

UPI’s headquarters in New Jersey features a modern, ISO 9001-certified facility with over 120,000 sq. ft. of office and warehouse space.

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Contract Warehousing & Logistics

UPI offers reliable, cost-effective third-party storage and logistics solutions tailored to business needs, ensuring smooth operations.

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Customer Incentive Programs

UPI provides custom purchasing options that optimize costs and streamline supply chains, helping improve bottom-line performance.

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Global Sourcing

UPI’s global partnerships offer access to leading producers of natural ingredients, combining innovation and technical expertise.

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Contract Liquid Filling

UPI offers FDA-registered, Kosher-certified liquid filling services for pails, drums, and totes, meeting your contract filling needs.

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