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Sarah Fowler, UPI Customer Service Lead

Sarah Fowler

Customer Service Lead
(855) UPI-4100
x 260

Regulatory Affairs

Our Regulatory Affairs department is the primary communications link between UPI and agencies such as the FDA, Environmental Protection Agency, Federal Trade Commission, Occupational Safety & Health Administration (OSHA), and Drug Enforcement Administration (DEA). We have a thorough working knowledge of the complex set of regulations within which the FDA operates, 21 CFR (Code of Federal Regulations.)

As a full service chemical distributor and packager, we are responsible for keeping up with the increasing scope of complexity of regulations both in the United States and abroad. We continually strive to comply with the regulatory and compliance requirements in the markets and business areas in which UPI operates. For example our team shares cross-industry (personal care, food & beverage, pharmaceutical, nutraceutical and chemical) best practices for safety, health & environment, quality assurance and registrations in compliance with standards such as REACH. (The European Community Regulation on chemicals and their safe use.)

Our goal is to provide our customers with the best-in-class Regulatory Affairs services. Please contact our R/A Team with any questions you may have.

“We Deliver Quality, in spec and on time!”

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Other Services

In-House Analytical Lab

UPI’s lab ensures all ingredients meet top industry standards, exceeding specifications for each shipment. Contact the Q/C team for product queries or formulation help.

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White Room Repackaging

UPI offers custom-sized packaging under cGMP and ISO 9001 standards, ideal for trial batches, reducing excess inventory and associated costs.

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Quality Control

UPI's Quality Control Team ensures all products and procedures consistently meet industry-leading standards across every step of the supply chain.

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Customer Service

A dedicated team provides proactive customer service, with a 24/7 online portal for managing orders and account details.

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North American Sales & Distribution Network

With seven warehouses across North America, UPI guarantees delivery within 24-48 hours, ensuring product availability in your region.

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Corporate Headquarters & Facility

UPI’s headquarters in New Jersey features a modern, ISO 9001-certified facility with over 120,000 sq. ft. of office and warehouse space.

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Contract Warehousing & Logistics

UPI offers reliable, cost-effective third-party storage and logistics solutions tailored to business needs, ensuring smooth operations.

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Customer Incentive Programs

UPI provides custom purchasing options that optimize costs and streamline supply chains, helping improve bottom-line performance.

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Global Sourcing

UPI’s global partnerships offer access to leading producers of natural ingredients, combining innovation and technical expertise.

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Contract Liquid Filling

UPI offers FDA-registered, Kosher-certified liquid filling services for pails, drums, and totes, meeting your contract filling needs.

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