Customer Service

UPI offers a professional and experienced team of Customer Service Agents ready to provide you with personal and proactive service. Our team is your central point of contact for all matters related to order entry, tracking and status update. We will service your order from placement through delivery in order to ensure our goal of “100% customer satisfaction.”

We also offer a 24/7 comprehensive web based customer service portal called Echempax for our customers to manage and oversee their accounts. Here customers can enter orders, check order status, review purchase history and account balances plus much more. If you wish to register for this service simply click the ECHEMPAX link below.

Customer Login

“We Deliver Quality, in-spec and on time!”